"And you have to use that wonderful smile of yours more often, Elim."
"What’s that got to do with listening?" That was the subject, and Palandine had typically made a jump in logic I couldn’t follow. She also forgot that I was a Cardassian male and smiling was not one of our strong features.
"If they feel comfortable with you, people will tell you stories about themselves that will reveal their deepest secrets." (Из A Stitch in Time, естественно.)